Unwall Privacy Policy

Last updated: October 8, 2025

Welcome to Unwall (“we,” “our,” or “us”). Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and audio-based pitching tools (the “Service”).

By using Unwall, you agree to this Privacy Policy. If you don't agree, please stop using the Service.

1. Information We Collect

We collect information to help Unwall work better for you and to improve your pitching experience. Here's what we collect:

a. Information You Provide

  • •Account details: such as your name, email, and password when you sign up.
  • •Audio recordings: the pitches you record or upload while using Unwall.
  • •Text inputs: any written notes, feedback, or responses you provide.
  • •Payment information: if you purchase a paid plan, payment details are processed securely through our payment partners (we don't store full card numbers).

b. Information Collected Automatically

When you use Unwall, we automatically collect:

  • •Usage data: how you interact with the platform (e.g., session length, feature usage).
  • •Device data: your browser type, operating system, and IP address.
  • •Cookies and analytics: small files that help us remember preferences and improve performance.

2. How We Use Your Information

We use your data to:

  • •Provide and operate the Service.
  • •Analyze your recordings to generate personalized feedback.
  • •Improve accuracy and quality of our pitch analysis tools.
  • •Respond to your support requests.
  • •Send updates or service-related communications.
  • •Maintain security and prevent fraud.

We may also use de-identified, aggregated data (data that cannot identify you personally) to improve our algorithms and understand usage trends.

3. How Your Audio Is Handled

Your recordings are private. We process your audio for:

  • •Speech analysis (tone, pacing, clarity, etc.),
  • •AI-powered feedback, and
  • •Improving our feedback models.

We do not sell, share, or use your recordings for advertising. You can delete your recordings at any time by contacting us or through your account settings (if available).

4. Sharing Your Information

We don't sell your data — ever. We only share limited information in the following cases:

  • •Service providers: with trusted partners who help us operate Unwall (e.g., hosting, analytics, payment processing).
  • •Legal requirements: if we're required by law or to protect Unwall's rights and safety.
  • •Business transfers: if Unwall is involved in a merger or acquisition, your data may be transferred as part of that process.

All partners we work with are required to handle your information securely and only for the purpose of supporting Unwall.

5. Cookies and Tracking

We use cookies to:

  • •Keep you signed in,
  • •Remember your preferences, and
  • •Measure how users interact with Unwall.

You can control or delete cookies in your browser settings. Disabling cookies may limit certain features.

6. Data Retention

We keep your data only as long as needed to:

  • •Provide the Service,
  • •Comply with legal obligations, and
  • •Resolve disputes or enforce agreements.

If you delete your account, we remove your data within a reasonable period, unless retention is required by law.

7. How We Protect Your Information

We use industry-standard security measures to protect your data:

  • •Encrypted storage and transmission (HTTPS, secure cloud hosting).
  • •Limited employee access to sensitive data.
  • •Regular audits and updates to our systems.

While we do our best, no online service is 100% secure. We encourage you to use strong passwords and keep your login details private.

8. Your Rights

Depending on where you live, you may have rights to:

  • •Access, correct, or delete your information.
  • •Request a copy of your data.
  • •Withdraw consent for processing.
  • •Opt out of marketing communications.

To exercise any of these rights, contact us at support@unwall.xyz. We'll respond within a reasonable timeframe.

9. Children's Privacy

Unwall is not intended for children under 18. We don't knowingly collect data from minors. If you believe a child has provided personal data to us, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll change the “Last Updated” date above. If major updates occur, we'll notify you by email or through the app before the changes take effect.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

📧 support@unwall.xyz

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